Rockbottom Auctions Complaints and Reviews

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have purchased many items through rock bottom auctions which is a bidding process. items are listed as new, remanufactured, customer return with possible missing or defective parts. it is your individual judgment to bid on merchandise or not. as in any auction once your bid is placed you are committed to purchase if you are highest bidder. in one instance I was high bidder on a product then... Read more

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I ordered a tablet for $159.00 I never received it . They told me they mailed it by FED X and then told me they sent it thru USPOST OFFICE. Finally got the info it was sent thru UPS. I never got my money back nor the item. Still over 6 months now and nothing. I have bought many items FROM THEM some are good and others are returned items still new. They send them out sometimes in other packaging... Read more

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received today and the magnifier is cracked the boxes came very ,loosely packed not happy! received today and the magnifier is cracked the boxes came very ,loosely packed not happy! received today and the magnifier is cracked the boxes came very ,loosely packed not happy received today and the magnifier is cracked the boxes came very ,loosely packed not happy! received today and the magnifier is... Read more

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First I received an antenna that was missing screws and no instructions it was a returned item. IT WAS A DISASTER IT STILL IN THE BX. NO ASSISTANCE TO REPLACE THE PROBLEM. SECOND ITEM A LEATHER BAG AGAIN THAT WAS A RETURNED ITEM AND THE HANDLE WAS BROKEN, OBVIOUSLY THEY SAW IT AND SEND IT TO ME ANYWAY. HAVE NOT RECEIVE THE REPLACEMENT BAG. AND I HAD TO SPEND OVER 11 DOLLARS TO SEND IT BACK. AN... Read more

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I ordered two Golf Pride leather putter grips from Rockbottom. They are marked "leather" on the packaging and are sold as being leather, but are not. They smell like an old car tire and are obviously rubber. This is my first and last order from Rockbottom. If they were more expensive, I'd have to go through the trouble of trying to send them back. As it is, I'll just give them away or... Read more

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Had many "wins" and "Deliveries" at Rock Bottom Auctions. Was supposed to receive notification of both via e-mail. Never did. Contacted Customer Service. "Mail-Box" was full. Several days later received the first of many "form" letters telling me my "problem" would be forwarded to the proper party. Problem was never resolved. Stopped doing business with them. All Customer Service letters were... Read more

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